Cancelling an entire order means that the entire transaction is refunded, which includes all documents and rush charges.
If you cancel just a Form B or Form F then only the cost of those forms will be refunded (with tax).
An email notification is automatically sent to the StrataPress admin to process the refund. A conformation is sent to the User once the refund is processed.
To cancel an entire order:
On the View Order page, click the mini-menu at the top right of the Order Details window.
Choose ‘Cancel Entire Order‘.
When the pop-up opens, confirm the request to cancel the entire order.