A Letter of Undertaking is an assurance by one party to another party that they will fulfill the obligation that had been previously agreed on, but not written into a contract.

A letter of Undertaking can be requested from the person who requested a Form F from a Property Manager. The request can also be directed to a third party who is representing the Seller if the email and name of that party are known.

The option to request a Letter of Undertaking will appear on the View Order page with the Order Details.

To request a Letter of Undertaking for a Form F:

  1. Click on the minimized menu icon and then select ‘Request Sign

Once the request for the Letter of Undertaking has been sent, the Request Review page will have an ‘Awaiting Undertaking Request‘ notice.

If you do not receive a response to the Letter of Undertaking request you can send a reminder (see below).

Once you click on ‘Resend Undertaking Email‘ a pop up window is activated.

Form the pop-up, you can choose to send the Undertaking Request to a different recipient (email address) or you can copy the link provided and send the link via email or another means (see below).


If you want to CANCEL the Undertaking Request, click on the micro menu in the corner of the Order Details box.

A pop-up cancellation form appear and give you an opportunity to provide a reason for the cancellation. A cancellation email will be sent to the person who received the Letter of Undertaking request, informing them of the cancellation.


Once the Letter of Undertaking has been uploaded, the Strata Manager will be notified via email.

To view the Letter of Undertaking, click on the green ‘Edit Form F‘ button and you will find the document attached to the order at the bottom of the page.


You will not be able to delete the file that has been sent because we don’t want that document to disappear. If the wrong file was sent by the recipient of the request, you simply send another request following the same process. The recipient is not able to delete any file that has been uploaded either.

Be sure to click on the file and download a copy for your records.


Preformatted message used when a letter of undertaking request is sent:

Email Subject: StrataPress Form F Undertaking Request

StrataPress Admin from [Property Management Company] [Property Mangement Phone Number] has requested a Letter of Undertaking.

The amount owed by the Seller of this unit is: [$Amout Owed]

Strata Details:

Sellers Name: [Strata Unit Seller’s Name]
Strata Plan Number: [Strata Plan Number]
Strata Name: [Strata Property Name]
Strata Address: [Strata Property Address]
Strata Lot Number: [Strata Lot Number]

Message from Strata Manager: [Message from Strata Manager Created at Time of Undertaking Request]

This Form F is due: [Due Date]

In order for StrataPress Admin to complete this Form F request, please click the link provided below and upload a signed PDF copy of your Letter of Undertaking before [Due Date].

Click here to Upload [Link to Upload Page]

If you have any questions, please contact StrataPress at [email protected] or by calling 250-412-6595 (9am-5pm Mon-Fri)

Thank you.