If you have a question you want to ask the person who requested a Form B or a Form F, use the ‘Send Message‘ feature on the order details page. Messages are sent to the recipient using email and SMS text messages (if they have verified their mobile number). The recipient can respond and all […]
Category: 04. Strata Managers
Using an Alias for Updates, Discussions & Notices
It is possible now for Property Management and Council Member to post Updates, Discussions and Notices using a general alias name, which would typically be the ‘Strata Council’ or ‘Property Management Company’ instead of using the personal name of the person who posted it. This allows self-managed stratas to post messages without having to use […]
The Calendar Feature
The Strata Owner’s Portal has a Calendar feature that enables the strata council and management to schedule upcoming and recurring events within the strata property. It’s easy to use and can be targeted to specific groups like Only Council and Management, Only Management, or Everyone. The Calendar feature is available to Strata Council Members and […]
Adding Warranty Reminders to Properties
You can add Warranty details to the property for quick reference and to get reminder alerts when that insurance renewal date is approaching. Reminder notifications sent by default when a warranty is added to the Property Details. 6 months prior to renewal date 5 months prior to renewal date 4 month prior to renewal date […]
Adding Insurance Reminders to Properties
You can add Insurance details to the property for quick reference and to get reminders of when that insurance renewal date is approaching. Reminder notifications sent by default when Insurance is added to the Property Details. 3 months prior to renewal date 2 months prior to renewal date 1 month prior to renewal date These […]
Adding Dynamic Fields to Property Information
This feature can only be administered by the Property Management account. Every strata property is different and the information a Strata Manager may want to track about a property may be specific to the management process they have. We have created ‘Dynamic Fields‘ so you can add information to a property. Adding a dynamic field […]
Adding a Tenant to a Strata Owner account
Adding a Tenant requires the submission of a signed Form K to the property management. The Strata Owner can add a Tenant via their account on the Strata Owners portal. This automated process, using the Form K application, ensures tenants automatically receive email updates from the Strata Manager or Council. What is a Form K? […]
Moving Multiple Documents at Once
You can move any single document currently simply by right-clicking on the document and choosing ‘Move Document’ and then selecting the folder from the drop-down menu that you want to move it to. To move multiple documents from the same folder, to another folder, these are the steps: First, change the document view to ‘List […]
Convert Tenant Account to Strata Owner
Tenant accounts are sometimes created by a Strata Owner by mistake, or they’ve become Strata Owners in the development where they previously rented. We have added a simple feature that allows Property Managers and Strata Mangers to convert a Tenant account to a Strata Owner account. This feature only applies to Tenants who have registered […]
Edit Section on Form B Requests
This option is only seen when providing a Form B certificate to a sectioned strata A strata with a section will provide the person requesting a Form B the option to choose which section they require the Form B for. Sometimes the wrong section is selected. To change the section, look under the ‘Strata Information’ […]