Tenant accounts are sometimes created by a Strata Owner by mistake, or they’ve become Strata Owners in the development where they previously rented. We have added a simple feature that allows Property Managers and Strata Mangers to convert a Tenant account to a Strata Owner account. This feature only applies to Tenants who have registered […]
Category: 04. Strata Managers
Edit Section on Form B Requests
This option is only seen when providing a Form B certificate to a sectioned strata A strata with a section will provide the person requesting a Form B the option to choose which section they require the Form B for. Sometimes the wrong section is selected. To change the section, look under the ‘Strata Information’ […]
Changes to the Form F Certificate Generator
We made changes to our Form F generator based on legal recommendations, so that we are providing a service that is compliant with the Strata Property Act. There is no longer an option to choose (a) or (b) on the certificate, and there is no place on the Form F to indicate what money is […]
Removing Access to a Strata Property
Removing a Strata Owner’s access to strata property does not delete the correspondence that person had with the strata council or management. To remove access for a Strata Owner: Go to the Owners list using the mini-menu for the property options. Click on the Strata Owner’s name of who you want to remove access. Under […]
Posting Notices
‘Notices‘ are a method of communicating directly with a single Strata Owner or a small group of Strata Owners. The difference between a Discussions and Notices is that Notices WILL NOT send a notification to all strata council members, but all council members can view the posted Notices. Notices can only be created by the […]
Add a Mailing Address to Your Profile
If you own a strata unit but you do not live at the strata development, add your mailing address to receive correspondence and documents from the Property Manager delivered to where you live. To add a mailing address go to your profile information by clicking on your name at the top right corner of the […]
Short Development Names for Properties
Short Development Names are used in place of the full name of the property on the subject line on outgoing email messages. For example, shorten your default strata property name from “Westside Oceanview Terrace’ to ‘WOT’ or anything relevant that you like. To set a Short Development Name for a property: Go to ‘Edit Property‘ […]
Adding or Removing Order Reminders
Sometimes it is easy to forget an order that is pending so we’ve added order reminders that you can customize for your preference. This setting is used by the Property Management main account and any Strata Council member account. Go to the Settings page for your account (top right corner of the dashboard under the […]
Change Permissions on a Folder
If you want to create a private folder for council members, or for any other reason, use the permissions control feature for the folder. Creating a ‘Council Only’ folder: In the root directory, click the blue ‘+’ button next to the breadcrumb directory list. Name the folder ‘Council Only’. Right-click on the folder and exclude […]
Global Widgets
This setting is only available in the ‘Property Manager’ account. The Global Widget enables the Property Manager to post a message across all Strata Owner Websites From the dashboard, go to Account Settings under the profile name at the top left corner of your dashboard. Next, click on the mini-menu found at the top right […]