Sometimes it is easy to forget an order that is pending so we’ve added order reminders that you can customize for your preference. This setting is used by the Property Management main account and any Strata Council member account.

Go to the Settings page for your account (top right corner of the dashboard under the account username).

On the Settings page, use the ‘mini menu’ at the top right corner to access ‘Order Reminders’.

On the ‘Order Email Reminders page, click the green ‘+ Add Reminder’ button

Select the number of hours prior to the due time that you would like a reminder sent.

Choose from 2 hours, 4 hours, 6 hours, 12 hours, 24 hours and 48 hours prior to the due time.

Once you select a time, click the ‘Add Reminder‘ button.

You can add multiple reminders in any combination.

To remove a Reminder, click the red garbage can icon to the right.