A Strata Council Member can remove themselves from council on the Strata Owners Portal. The removal from council has to be done by accessing the Owners profile through the Owners List. Council Members can access their own profile on the Owners list. Click on the mini-menu located above the property map on the main dashboard. […]
Category: 08. Self-Managed Strata
Adding Warranty Reminders to Properties
You can add Warranty details to the property for quick reference and to get reminder alerts when that insurance renewal date is approaching. Reminder notifications sent by default when a warranty is added to the Property Details. 6 months prior to renewal date 5 months prior to renewal date 4 month prior to renewal date […]
Adding a Tenant to a Strata Owner account
Adding a Tenant requires the submission of a signed Form K to the property management. The Strata Owner can add a Tenant via their account on the Strata Owners portal. This automated process, using the Form K application, ensures tenants automatically receive email updates from the Strata Manager or Council. What is a Form K? […]
Moving Multiple Documents at Once
You can move any single document currently simply by right-clicking on the document and choosing ‘Move Document’ and then selecting the folder from the drop-down menu that you want to move it to. To move multiple documents from the same folder, to another folder, these are the steps: First, change the document view to ‘List […]
Changes to the Form F Certificate Generator
We made changes to our Form F generator based on legal recommendations, so that we are providing a service that is compliant with the Strata Property Act. There is no longer an option to choose (a) or (b) on the certificate, and there is no place on the Form F to indicate what money is […]
Strata Owner Property Information
Every Strata Owner profile has settings for the strata property they own. Strata Owners can set their own personal information: Unit Number Strata Lot Number Street Name Postal Code Live in their strata unit (Y/N) – with mailing address option if an Owner does not live in their strata unit. Enable Notifications The property manager […]
Create Polls with Discussions
Creating a Discussion lets you communicate with all council members and management, along with select Strata Owners. (Discussions can be only be created by Strata Managers and council members). You can add a simple Poll to a Discussion to get feedback about any topic. To create a Poll, go to ‘Discussions’ on the left side […]
Removing Access to a Strata Property
Removing a Strata Owner’s access to strata property does not delete the correspondence that person had with the strata council or management. To remove access for a Strata Owner: Go to the Owners list using the mini-menu for the property options. Click on the Strata Owner’s name of who you want to remove access. Under […]
Posting Notices
‘Notices‘ are a method of communicating directly with a single Strata Owner or a small group of Strata Owners. The difference between a Discussions and Notices is that Notices WILL NOT send a notification to all strata council members, but all council members can view the posted Notices. Notices can only be created by the […]
Short Development Names for Properties
Short Development Names are used in place of the full name of the property on the subject line on outgoing email messages. For example, shorten your default strata property name from “Westside Oceanview Terrace’ to ‘WOT’ or anything relevant that you like. To set a Short Development Name for a property: Go to ‘Edit Property‘ […]