A Strata Council Member can remove themselves from council on the Strata Owners Portal. The removal from council has to be done by accessing the Owners profile through the Owners List. Council Members can access their own profile on the Owners list. Click on the mini-menu located above the property map on the main dashboard. […]
Category: 07. Strata Owners Portal
Adding a Tenant to a Strata Owner account
Adding a Tenant requires the submission of a signed Form K to the property management. The Strata Owner can add a Tenant via their account on the Strata Owners portal. This automated process, using the Form K application, ensures tenants automatically receive email updates from the Strata Manager or Council. What is a Form K? […]
Strata Owner Property Information
Every Strata Owner profile has settings for the strata property they own. Strata Owners can set their own personal information: Unit Number Strata Lot Number Street Name Postal Code Live in their strata unit (Y/N) – with mailing address option if an Owner does not live in their strata unit. Enable Notifications The property manager […]
Exporting Requests (Strata Owners)
Strata Owners can export their posted Requests in a formatted PDF file. The exported PDF includes comments from Council and Management. Strata Owners just have to access the ‘Requests‘ section of their portal dashboard, found on the left side menu bar. In the Requests section, click the blue ‘Export‘ button next to the ‘Create Request’ […]
Create Polls with Discussions
Creating a Discussion lets you communicate with all council members and management, along with select Strata Owners. (Discussions can be only be created by Strata Managers and council members). You can add a simple Poll to a Discussion to get feedback about any topic. To create a Poll, go to ‘Discussions’ on the left side […]
Removing Access to a Strata Property
Removing a Strata Owner’s access to strata property does not delete the correspondence that person had with the strata council or management. To remove access for a Strata Owner: Go to the Owners list using the mini-menu for the property options. Click on the Strata Owner’s name of who you want to remove access. Under […]
Add a Mailing Address to Your Profile
If you own a strata unit but you do not live at the strata development, add your mailing address to receive correspondence and documents from the Property Manager delivered to where you live. To add a mailing address go to your profile information by clicking on your name at the top right corner of the […]
Form B Request from Strata Owners
In British Columbia, a Strata Corporation Form B is a legal document that provides important information about a strata corporation. The Form B is also known as the “Information Certificate” and is typically prepared by the strata corporation’s property manager or strata council. A Form B is used by lenders to assess the financial viability […]
Registering For A Strata Property With an Invitation
Property Managers and Strata Council Member can send invitations to Strata Owners and Tenants, inviting them to register. If you receive an invitation via email, all that you need to do is click the link provided in the message (or cut & paste the link into a web browser). Simply fill out the online registration […]
iPad and iPhone Users Experiencing Problems View Documents
On iPads and iPhones Safari may need to ask your permission to download the file. To fix this: 1. Open the “Settings” on your device and go to “Safari” 2. Under the General Safari settings, toggle the switch next to “Block Pop-ups” to the OFF position