Property Managers and Strata Council Member can send invitations to Strata Owners and Tenants, inviting them to register. If you receive an invitation via email, all that you need to do is click the link provided in the message (or cut & paste the link into a web browser). Simply fill out the online registration […]
Category: 07. Strata Owners Portal
iPad and iPhone Users Experiencing Problems View Documents
On iPads and iPhones Safari may need to ask your permission to download the file. To fix this: 1. Open the “Settings” on your device and go to “Safari” 2. Under the General Safari settings, toggle the switch next to “Block Pop-ups” to the OFF position
Posting Updates to a Section
Updates can be sent to the Owners or Tenants of a Section. Those recipients will be the only ones to see the Updates posted in their dashboard. Owners need to be added to a Section first, in order to receive Updates targeting the Section. To create an Update for a Section. Go to the mini-menu […]
How to Add a Property Photo to the Dashboard
How to add a property photo to the dashboard, so it looks like the screenshot below. Click on the property mini-menu and go to ‘Edit Property‘. Click on the Image tab within the ‘Edit Property’ section. Then click the green ‘Upload Image’ and choose an image. To REMOVE an image that have been uploaded, click […]
Changing the access for a Strata Owner
You can view the Owners list for a property and edit their details and grant access or lock the account. To do all of that: First, click the ‘Properties’ link on the left side menu bar. Click the micro-menu located to the far right of the property listing. Click on ‘Owners‘ from the drop down […]
Authorizing Owner access to the Portal
When an Owner registers to access their strata, the Property Manager and any Strata Manager assigned to the property will be notified of the new Owner registration request. To authorize the request: Click the link provided in the email. This will take you to the ‘View Property‘ page for the strata the User is requesting […]