If you are a Rental Manager, you need to create a Property Management account first, and you can then add a Rental Manager to your account. A Rental Manager account can then be linked to a Strata Owner’s unit within StrataPress. A Rental Manager will be able to receive Updates on behalf of Strata Owners […]
Category: 04. Strata Managers
Invalid Email Reports
For Property Management Accounts. Every posted Update notification in StrataPress is tracked to know if the message was delivered the the recipient’s email, or bounced back. If an email notification is not delivered, the details will be in the Invalid Email Report. If the email was not delivered, you may need to contact the recipient […]
Uploading Documents When Posting an Update
It’s now possible to automatically upload a document that you are sending in an Update. (Not available for self-managed stratas) The document will be uploaded to the folder of your choice, and sent to Strata Owners in an Update, in one step. To do this: Create an Update. Attach a document (Add Attachments). Once the […]
Registering For A Strata Property With an Invitation
Property Managers and Strata Council Member can send invitations to Strata Owners and Tenants, inviting them to register. If you receive an invitation via email, all that you need to do is click the link provided in the message (or cut & paste the link into a web browser). Simply fill out the online registration […]
How to Process a Form B Request
A Form B Certificate can be requested by Realtors, Lawyers, Notaries and Strata Owners. When a request for a Form B certificate has been made, an email notification is sent to all Strata Managers assigned to the property, unless their notification settings have been turned off, or the Property Manager is using a default email […]
Creating Discussions
Discussions are shared between the Property Manager, the Council and anyone else invited to participate in the Discussion. You can see who else is added to each Discussion and all comments are visible to everyone who has been added to a Discussion. At any point in a Discussion thread, attachments can be added. Attachment file […]
Posting An Update For Strata Owners
Updates are posted by the Property Manager or the Strata Council. Updates are sent to all Strata Owners and registered Tenants via email and may contain attachments like PDF files, Images files or documents. When posting an Update, the entire message will be contained within the email sent to Strata Owners. A Strata Owner would […]
Turn Updates, Discussions and Requests Off for a Specific Property
Property Managers and Strata Managers with property admin permissions can turn on and off the Updates, Discussions or Requests features for a specific property. To adjust the settings, go to ‘Properties‘ on the left side menu bar. Use the mini-menu on the far right of the property listing to access the ‘Edit Property‘ section. […]
Change Access From Owner to Strata Council Member
When someone is invited to register as a strata, they do not have the option to register as a Council member and they will need to be updated once they have access. Property Managers and Strata Managers, click on the ‘Owners’ option on the left side menu-bar. Self-managed stratas can go to the Owners list […]
How To Invite An Owner to Register
We have a feature that enables you to invite a Strata Owner to register for their strata portal. This can be used by a Property Manager, Strata Manager or Council Member. Anyone invites using this feature will be added to the Unregistered Owners List. This Invitation feature can be found in the Unregistered Users section […]