Adding Warranty Reminders to Properties

You can add Warranty details to the property for quick reference and to get reminder alerts when that insurance renewal date is approaching. Reminder notifications sent by default when a warranty is added to the Property Details. 6 months prior to renewal date 5 months prior to renewal date 4 month prior to renewal date […]

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Adding Insurance Reminders to Properties

You can add Insurance details to the property for quick reference and to get reminders of when that insurance renewal date is approaching. Reminder notifications sent by default when Insurance is added to the Property Details. 3 months prior to renewal date 2 months prior to renewal date 1 month prior to renewal date These […]

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Adding Dynamic Fields to Property Information

This feature can only be administered by the Property Management account. Every strata property is different and the information a Strata Manager may want to track about a property may be specific to the management process they have. We have created ‘Dynamic Fields‘ so you can add information to a property. Adding a dynamic field […]

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Convert Tenant Account to Strata Owner

Tenant accounts are sometimes created by a Strata Owner by mistake, or they’ve become Strata Owners in the development where they previously rented. We have added a simple feature that allows Property Managers and Strata Mangers to convert a Tenant account to a Strata Owner account. This feature only applies to Tenants who have registered […]

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Edit Section on Form B Requests

This option is only seen when providing a Form B certificate to a sectioned strata A strata with a section will provide the person requesting a Form B the option to choose which section they require the Form B for. Sometimes the wrong section is selected. To change the section, look under the ‘Strata Information’ […]

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Changes to the Form F Certificate Generator

We made changes to our Form F generator based on legal recommendations, so that we are providing a service that is compliant with the Strata Property Act. There is no longer an option to choose (a) or (b) on the certificate, and there is no place on the Form F to indicate what money is […]

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2-Step Verification (Property Managers)

Property Management accounts now have the option to use 2-Step Verification. Option to use the Google Authenticator for Android or Google Authenticator for iPhone & iPads. To enable 2-Step Verification, access the security settings under the profile at the top right corner of the dashboard. On the security page, you can change your login password […]

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Removing Access to a Strata Property

Removing a Strata Owner’s access to strata property does not delete the correspondence that person had with the strata council or management. To remove access for a Strata Owner: Go to the Owners list using the mini-menu for the property options. Click on the Strata Owner’s name of who you want to remove access. Under […]

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Posting Notices

‘Notices‘ are a method of communicating directly with a single Strata Owner or a small group of Strata Owners. The difference between a Discussions and Notices is that Notices WILL NOT send a notification to all strata council members, but all council members can view the posted Notices. Notices can only be created by the […]

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Add a Mailing Address to Your Profile

If you own a strata unit but you do not live at the strata development, add your mailing address to receive correspondence and documents from the Property Manager delivered to where you live. To add a mailing address go to your profile information by clicking on your name at the top right corner of the […]

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